QA Automation Engineer (Customer Success)

Appvance is the inventor, first to market, and industry leader of AI-driven autonomous testing. Every day we disrupt the software testing industry through our patented Appvance IQ (AIQ) unified test platform. We deliver automated testing to the world’s leading brands using the most advanced Machine Learning engine that can design, generate, and execute tests for sophisticated web and mobile applications with no human intervention. 

About the Role: (Work from Office)

The QA Automation Engineer also known as the Customer Support Engineer role plays an important part in our company’s product development process and customer success. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs while being cost-effective.

If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we’d like to meet you. Ultimately, you will monitor all stages of software development to identify and resolve system malfunctions to meet quality standards. 

What you will be doing: 

• Review system requirements and track quality assurance metrics 
• Implement tests, debug, and define corrective actions 
• Understand customer’s project and implement the same scenario using the Appvance platform 
• Architect and design complex testing scripts in a short time frame 
• Document new processes and keep existing documents updated 

About you: 

• 3+ years in a testing organization/ department with experience in functional, automation, and performance testing 
• Good knowledge of SDLC and a thorough understanding of various testing methodologies 
• Be a self-starter, with the ability to work independently in a fast-paced environment 
• Experience with an Automated Functional Testing tool like QTP or Rational or Selenium 
• Experience in testing UI, web applications and web services
• Ability to lead a call, understand the issue and try to give a workaround for the issue 
• Experience in manual/ automation/ performance/ acceptance/ regression testing 
• Exposure to Test automation tools like Sahi, Selenium, JMeter, SoapUI etc. 
• Ability to analyze application logs 
• Experience in reporting bugs, preparing test reports, tracking bugs to closure 
• Good understanding of all phases of software testing and quality control 

Appvance is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.